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Business Process Management (BPM)

BPM and Business Process Management
 
Business Process Management Suite (BPMS) enables companies to model, deploy and manage mission-critical business processes that span multiple enterprise applications, corporate departments, and business partners. Business benefits from BPMS include cost efficiencies, agility, compliance and better customer service.

BPMS empowers organizations to define, maintain measure, analyze, and continuously improve their business processes. Implementation of BPMS technology reduces time-to-market for changes in business processes. With the help of BPMS implementation, changes in business process are addressed with minimal IT efforts, resulting in faster time-to-market and business process change.

Since the process definition is GUI based, the visual rendering helps business users easily communicate process requirements to the IT staff, reducing the gap that typically exists between the business and IT teams.

BPM Suite also measures and stores the process execution data, which can be used later for creating Business Activity Monitor (BAM) reports. BAM reports can be used to report process efficiency and bottlenecks, activity alerts, escalations, user productivity, and other measurements of process performance.
 
BPMS (BPM Tools)
 
A Business Process Management Suite typically offers the following tools:
 
  • Business process modeler : Used by business users to define the business process. Process is defined as set of activities in sequence, parallel, or loop
  • Process execution engine : Executes the process defined in the executable process modeler and captures the process execution data
  • Business activity monitoring component : Consists of a set of reporting tools for process owners, senior management, and other business users. Eg: Real Time & Historic Reporting Tool and GUI Reports Builder
  • User Work desk : Allows end-users to participate in the process execution
  • Admin Work desk : For the process owner to manage the process instances. The admin portal can be used for deploying and version management for process definition
  • Document & Content Management Engine : Engine helps execute document-intensive business process. Supports access and archive of documents anytime, anywhere in the workflow
  • Connectivity Manager: It is a tool by which business processes can interact with third-party applications. Apart from exposed XML based APIs, Web Service, Messaging Based Services, EJB Based Adaptors, DMS Archive Connector, SAP Archive Link, SAP ITS Server Adapter and GUI Based Adaptors are used as connectivity manager
  • Simulator: Simulator helps fine-tune the designed business process before it goes live. Business owners use Simulator to look for bottlenecks, load situations, measure user allocation and performance, and perform cost/benefit trade-offs
  • Business Rules Management System: Business rules form the core of any business operation. Business rules enable the business user to make changes in the business logic of the underlying Business Process Management (BPM) system, without requiring any programming effort, while ensuring integrity and smooth functioning of the system

 
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