It’s interesting to note how Enterprise Content Management (ECM) technology is undergoing a tremendous shift, but can we proclaim it as dead ?
In 2015, Forrester bifurcated ECM market into two different categories: ECM Transactional Content Services (ECM TCS) and ECM Business Content Services (ECM BCS). And, the Association for Intelligent Information Management (AIIM) suggests that ECM will evolve to become Intelligent Information Management (IIM).
Amidst all the buzz, here’s an another interesting take by Alan Pelz-Sharpe, Founder of Deep Analysis (listen to the podcast here), on how IPOs can be an indicator of a still-booming ECM market. He highlights that there is an untapped market as many organizations invested in ECM in the 1990s and are looking for an upgrade or replacement to leverage new-age technologies such as Blockchain, AI and others.
Considering the pace at which businesses are going digital, the amount of content produced is growing at an exponential rate. Hence, the need to manage enterprise content is more pronounced than ever and it might be a fair projection to state the market would continue to stay strong.
ECM technology has a lot of untapped potential. The real advantage lies in leveraging new-age technologies along with your existing legacy systems. Newgen being a leader in the ECM Transactional Content Services Segment focuses on Cloud, Mobile, Analytics, Robotic Process Automation (RPA) and Social capabilities to harness the true potential of an ECM system.
Given the many views (sometimes contrary) of experts out there, let’s see how the ECM market evolves in 2018. We are keeping a close eye. Are you?