Customers

1300+ Installations in over 61 Countries

WellcareWellcare
Healthcare, United States
WellCare is a leading Healthcare Payer organization in the USA. The organization re-engineered and automated its back-office member enrolment operations through deployment of Newgen’s Business Process Management suite and as a result, time spent on administrative tasks by sales force was reduced by 67%, driving higher revenues of nearly $2.7M. Read More


NCDPSNorth Carolina Department of Public Safety (NCDPS)
Government, United States
The upkeep of safety within the state of North Carolina is the responsibility of North Carolina Department of Public Safety (NCDPS). By implementing Newgen’s Electronic Document Management System (EDMS) for all 40,000 inmates, the department of Combined Records reduced the turnaround time of accessing parole request and other inmate records. Read More


FCIBFirst Caribbean International Bank (FCIB)
Banking, United States
FirstCaribbean International Bank is the largest regionally-listed bank in the Caribbean. The bank automated its account opening and loan processing system through deployment of Newgen’s BPM solution and was able to measure the number of new applicants inducted and generate reports to monitor and track the application across processes.


Coca ColaCoca Cola
BPO & SSC
Coca Cola is one of the leading beverage companies, producing more than 3500 different beverages for consumers across 200+ countries. The organization automated its Accounts Payables/Receivables processes, reduced turn-around-time and centralized its document repository by implementing Newgen’s Enterprise Content Management Suite (OmniDocs) and Digitization and Scanning solution (OmniScan). Read More


AstrazenecaAstrazeneca
Healthcare & Pharma
Astra Zeneca is one of the leading pharmaceutical companies based in UK. The organization automated and centralized its multi-vendor Finance & Accounting (F&A) processes across APAC by implementing Newgen’s solution, facilitating a precise and quick tracking of invoices and a better visibility and control over F&A for faster payment cycles. Read More


ICICIICICI
Banking, India
ICICI Bank is one of the leading private banks in India. The bank implemented Newgen’s BPM Suite in integration with Newgen’s ECM Suite to automate 15 core banking processes, including Trade Finance. The implementation resulted in high speed of transactions ensuring desired economy of scale and increased operational efficiency. Read More


IndusInd BankIndusInd Bank
Banking, India
IndusInd Bank is one of the new-generation, fast growing and tech-savvy private sector banks in India. The bank implemented Newgen’s Business Process Management (BPM) suite and Enterprise Content Management (ECM) suite to automate its Account Opening and Trade Finance Processes across more than 905 branches spread across 568 geographical locations of the country. The Bank also has representative offices in London, Dubai and Abu Dhabi.


Max LifeMax Bupa
Insurance, India
Max Bupa Health Insurance Company Ltd. (Max Bupa) is a joint venture between Max India Limited and the UK based healthcare services expert, Bupa. The organization drove process transformation by using Newgen’s smart BPM and ECM solution to build a single user interface for end to end processes and real-time seamless integration with existing systems.
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L&T Financial ServicesL&T Financial Services
Financial Services, India
L&T Finance offers a spectrum of financial products and services for trade, industry and agriculture. The organization automated its Multiple Loans Booking Process through Newgen’s End-to-End Document Management Solution that enabled filing of over 200,000 cases in 6 months, reduced turn-around-time by 75% and lowered operational costs by 80%.


ADCBAbu Dhabi Commercial Bank (ADCB)
Banking, Middle East
Abu Dhabi Commercial Bank, with a strong presence in Consumer and Corporate Banking, is a leading provider of technology-enabled services. Using Newgen’s BPM Suite, the bank not only automated its processes with more than 70% reduction in TAT, but also allowed seamless integration of the BPM solution with the existing applications.
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Rak BankRak Bank
Banking, Middle East
Rak Bank is one of the leading banks in United Arab Emirates (UAE), engaged in providing retail and corporate banking services. The bank implemented Newgen Document Management Solution (DMS) with in-built Workflow capabilities for the Auto and Personal Loans divisions and with a big reduction in the retrieval and processing time of the documents.


Bank DhofarBank Dhofar
Banking, Middle East
Bank Dhofar is one of the fastest growing Banks in the Sultanate of Oman. The bank completely automated its corporate loan process through Newgen’s BPM Suite, implemented as a unified interface on top of the existing workflow & document management platforms with reduction in processing time, effort involved and probability of errors. Read More


Arab National BankArab National Bank
Banking, Middle East
Arab National Bank is a Saudi Joint Stock Company and one of the top ten banks in the Middle East. The bank deployed the Newgen’s integrated BPM and ECM solutions to its Hafida, Trade Finance, E-Statements, Report Archival and Retrieval processes leading to increase efficiency, lower operational costs and real-time exception handling.


Sacom BankSacom Bank
Banking, APAC
Sacom Bank is an icon for financial services in Vietnam with their portfolio of products and services across Personal and Corporate banking. The bank automated its Trade Finance processes using integrated solution of Newgen’s ECM Suite, BPM Suite, and Digitization and Scanning solution leading to a faster and efficient process and better decision making.


East West BankEast West Bank
Banking, APAC
East West Bank is a leading multinational bank in Philippines and has emerged as one of the country’s fastest growing banks. The bank automated its payment processes using Newgen’s Business Process Management suite, building a centralized repository, achieving zero user duplicity, reducing turn-around time and monitoring the entire process.


Banking

City BankCity Bankhsbc-bankhdfc-banklogo-containerDeutscheBankLogocibcNCBJ-bankgbti-banknb-bankADCBLogomachreq-banksharjah islamic bankBank DhofarUABcyprus-bankBank of Alexandriatpb-bankEastWestBankLogoBIDBEcoBankLogogcb-bankdiamond-banknic-bankSacom BankICICIunion-bankingvaisya-bankyesbankPNBaccessbank-muscataxis-bank


Insurance

metlifeMax Bupa Life InsuraceICEA LIONHDFCLifeLogoLiberty InsuranceAXA InsuranceDai-Ichi Life InsuranceFHPLCypria LifeTataAigLogoIndia First life Insurancebajaj-allianz


Financial Services

L&TIndiabullsangelbrokingbirlafinancetvscreditsfinanceequitasshriramfinanceBajaj FinservHeroFinCorp


BPO & SSC

CocaColaHCLBservLogoCaterpillarDakshLogoGenpactLogoJohnson & JohnsonIFFCOWipro - Wividusi GateNipunaLogoIntelenetGlobal SevicesCAMS


Healthcare & Pharma

AstraZenecaWellcarePraxairFortisRanbaxyEscortsStridesApollo


Government

NCDPSCSIRLogoDSIRNCDPSrci-logoSECAadhaarLogoMinistry of Health - Dubai


Manufacturing

CapegeminiDaimlerEchier-VolvoSonyPhilipsCastrolBajajTI


Real Estate

OmaxeHUDANitesh EstateM3M


Telecom

AirTelLogoIdeaXITelecomReliance


Legal & Courts

Remfry & SagarLakshmi Kumara & SridharanPunjab & Haryana High CourtMP High Court


Others

ge-capitalAlmariaGalaxy backbone plcSecurity Commission, MaslaysiacokeaicteCUMIInfoEdgeCoromendal Intenational