Customers

1300+ Installations in over 61 Countries

Law Society of Singapore
Law Society of Singapore protects and assists the public in all matters ancillary or incidental to the law. To reduce process redundancies and make it error-free, the client automated the entire application process for CLAS with Newgen’s Legal Case Management Solution.


Ranbaxy
With a strengthened customer base in over 150 countries, Ranbaxy Laboratories Limited required a centralized SSC for higher value creation and market sustenance. Newgen was selected as a valued partner to provide advisory, domain consulting, as well as carry out end-to-end implementation. The rule and role based BPM solution accrued to significant benefits in saving its cost per invoice, reducing TAT and enhancing resource productivity.


Bank Dhofar
Bank Dhofar is one of the fastest growing banks in the Sultanate of Oman. For the bank’s rapid expansion, it partnered with Newgen to streamline its operations and supplement its growth with improved customer services. The implementation resulted in faster processing time, reduced manual hand-offs and low probability of errors.


Bank of Cyprus
Bank of Cyprus is the largest banking and financial services group in Cyprus, with significant market shares across business segments. With an aggressive plan to drive efficiency and achieve cost-effectiveness across operations, the bank partnered with Newgen. Leveraging Newgen’s BPM & DMS platform, the client optimized operations, ensuring fast, effective and enhanced customer services.


RCI
Research Central Imarat is a premier Defence Research & Development Organization (DRDO) institution, offering indigenous weapon systems to strengthen country’s armed forces. To do away with manual hand-offs, and enhance visibility across the institution, RCI partnered with Newgen and digitized its document-intensive processes, leading to transparency in routine operations, improved user productivity, and shorter cycle times.


National Bank of Kenya
National Bank of Kenya is one of the largest banks in the country providing financial services to all the sectors of the economy. The bank enhanced its digitization strategy by streamlining its business processes, resulting in reduced turnaround time, enhanced customer satisfaction and better compliance.


NIC Bank
NIC Bank is one of the leading banks in the East African regions. With an aggressive strategy to expand its branches and product portfolio, the bank automated its key processes with Newgen. The implementation enabled the bank to reduce turnaround time, improve customer satisfaction and ensure better compliance.


Union Bank of Nigeria
Union Bank of Nigeria is one of Nigeria’s long standing financial institutions. To meet the increasing customers’ needs, the bank streamlined its critical business operations and ensured easy access to information in real-time, improving overall operational efficiency.


Eco Bank
Eco Bank, the leading pan African bank wanted to centralize and streamline its business processes. The bank chose Newgen as its technology partner to automate its mission-critical business processes such as Account opening, Fund Transfer, Account Maintenance and others.


Bajaj Allianz
Bajaj Allianz Life Insurance Company is one of India’s leading life Insurance Companies. The client was looking for a simplified and cost effective system to service its growing customer base and to facilitate the company’s expansion plan. Leveraging Newgen’s solution, the company enabled faster claims processing, managed high transaction volumes and increased overall productivity.


Access Bank
Access Bank is one of the leading financial institution in Nigeria. The bank was looking for a solution which would provide a platform for complete automation and integration between processes and existing legacy system. With Newgen on-board, the bank streamlined its 10 critical processes and reduced turnaround time by 90%.


Max Bupa
Max Bupa Health Insurance Company Ltd. (Max Bupa) is a joint venture between Max India Limited and the UK based healthcare services expert, Bupa. With an aggressive plan to increase its market share, the company streamlined its key business processes with Newgen, resulting in reduced claims turn-around-time from 25 days to 5 days, and faster policy issuance.


AXA Insurance
As a leading motor and medical insurance company in the Middle East, AXA insurance partnered with Newgen to enhance its customers’ experience. Leveraging Newgen’s OmniScanTM and OmniDocs platforms, the organization digitized its document-intensive processes, ensuring timely and effective delivery of services to its customers.


REMFRY & SAGAR
With an aim to maximize efficiency, reduce turnaround time and to ensure effective decision-making, Remfry and Sagar on-boarded Newgen as their technology partner. With Newgen’s Legal Case Management solution, the organization increased users’ productivity by 50%, gained better visibility across cases and streamlined customers’ billing cycle.


STRIDES ARCOLAB
Strides Arcolab is a valued player in the global healthcare industry. With a view to gain operational efficiencies and reduce costs, the organization partnered with Newgen to streamline and automate its Accounts Payable and Accounts Receivable processes for their Shared Services Unit.


United Arab Bank
United Arab Bank is the bank of choice among major corporate clientele segments in the UAE, offering comprehensive range of banking solutions. Leveraging Newgen’s banking solutions, the bank ensured faster cheque processing, compliance with central bank guidelines and streamlined its key business processes.


Arab National Bank
Arab National Bank, a Saudi Listed Joint Stock Company ranks amongst the 10-15 largest banks in the Middle East. To do away with siloed processes and bring down its operational costs, ANB partnered with Newgen. Leveraging the perfect blend of Newgen’s BPM and ECM solutions, the bank witnessed increased efficiency across all processes, enhanced transparency and better regulatory compliance.

Newgen has been a strategic technology partner for St.Kitts-Nevis-Anguilla National Bank. Their FATCA solution deployment has helped us respond to this complex compliance regulation effectively. Newgen worked with us in a collaborative and cohesive approach to implement the solution working through our complex organizational structure and wide geographical spread. The benefits we are accruing reflect technology thought leadership and deep domain expertise. The Newgen FATCA solution is future ready and has helped up to retain seamless relationships with some of our most prestigious customers.

Dawne E Williams
Chief Executive Officer, St. Kitts-Nevis-Anguilla National Bank Limited

Other Customers

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