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Newgen's widespread customer portfolio comprising of customers from Banking, Finance, BPOs, Telecom, Manufacturing and all other major industries.
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Ms. Awele Ajibola from Diamond Bank talks about Newgen
Newgen’s automation helped in significant process efficiency, customer satisfaction and cost savings. Specifically they have reduced opening account process from 48 hrs to 1 hour. Significant improvement in quality of data, capture lot customer information. The application is flexible so we can add addition info if needed. We were able to track, monitor, report issues. Electronic archiving is significantly beneficial.
Francis Ugbodaga from Galaxy Backbone Ltd. talks about Newgen
Newgen Softwares like OmniScan, OmniDocs, OmniFlow focused around the KPIs like Reduce Manual Process, eliminates needs to make cumbersome tasks of photocopying documents, improve Service Delivery, reduce TAT.
Kathy Tapanidu from Laiki Insurance Talks About Newgen
Newgen’s software helped us to optimized operation cost, centralization of process, quality compliance. Turnaround time reduced significantly improving resource utilization. Also it helped in reduction of documents
Victor Oyango from EcoBank talks about Newgen
Implementing the BPM platform has helped us reduce the TAT, document handling cost and rework cost. It also helped in identifying fraudulent cases. Newgen’s experience is a big factor for us in partnering with them.
Naresh Chandwani from Bank Muscat talks about Newgen
For five years we worked extensively with them. We had tremendous automation in every part of bank. Having satisfied with their process, we engaged with them system to latest version.
Dhanlaxmi Grows Pan-India With Process Automation
biztech2.in.com, 6th February, 2013, A look into Dhanlaxmi Bank’s Asian Banker Award winning deployment of Newgen software for Account Opening and Service Request Management.
Laiki Insurance
Newgen is not a vendor; its a partner
Katy Tapanidou
QIC (Qatar Insurance)
Good company, good team and value for money
K.V. Kumar, SVP IT & MIS
United Arab Bank
Long standing partnership which we value all over the bank
Hedi Goucha, PMO Head
Diamond Bank
BPM significantly improved our processes in terms of efficiency and cost savings
Awele Ajibola, Head Internal Control