Customers

ADCBAbu Dhabi Commercial Bank (ADCB)
Banking, Middle East
Abu Dhabi Commercial Bank, with a strong presence in Consumer and Corporate Banking, is a leading provider of technology-enabled services. Using Newgen’s BPM Suite, the bank not only automated its processes with more than 70% reduction in TAT, but also allowed seamless integration of the BPM solution with the existing applications.
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rak-casenoteRak Bank
Banking, Middle East
Rak Bank is one of the leading banks in United Arab Emirates (UAE), engaged in providing retail and corporate banking services. The bank implemented Newgen Document Management Solution (DMS) with in-built Workflow capabilities for the Auto and Personal Loans divisions and with a big reduction in the retrieval and processing time of the documents.


Bank DhofarBank Dhofar
Banking, Middle East
Bank Dhofar is one of the fastest growing Banks in the Sultanate of Oman. The bank completely automated its corporate loan process through Newgen’s BPM Suite, implemented as a unified interface on top of the existing workflow & document management platforms with reduction in processing time, effort involved and probability of errors. Read More


muscat-casenoteBank Muscat
Banking, Middle East
Bank Muscat is the leading financial services provider in Oman. The bank completely automated its corporate loan process with Newgen’s BPM framework which is being used by several users across multiple branches. The solution has increased productivity of business and risk users, elevating the processing capacity.

Providing a differentiated customer experience has been a key driver for us. We continuously keep upgrading our systems to leverage the latest technologies, and Newgen has been our trusted partner in this digital transformation journey. Newgen’s innovative portfolio of solutions helped us redefine customer experience, achieve business agility, ensure compliance, and lower operational costs.
Ravi Khanna
Chief Information Officer, Sharjah Islamic Bank