Newgen Customers in Shared Service Center

The client is the largest multinational bank in India. The bank offers a wide range of financial products and services through its robust physical network and superior retail franchises. The client aimed to cut competition by delivering better products and ensuring improved service delivery in terms of reach, variety, timeline, ease and tailor-made offerings. The bank implemented Newgen’s workflow and imaging solution for centralization and automation of their back-office processes at the Shared Services Centre (SSC) in Mumbai

Newgen Case Study on Accounts Payable Process Automation with Newgen Omnisuite.

Reduced errors due to image-enabled data entry process, increased accuracy as well as improved internal controls, better credit planning & management, real-time invoice visibility, reduced paper volume & costs along with increased level of monitoring for a leading consumer durables company.

The company is a leading FMCG player whose parent company markets a large portfolio of products such as beverages, food, health, home and personal care goods. The company had set up a Shared Service Centre (SSC) in India for optimizing resource utilization, serving various offices across multiple countries to achieve economies of scale. The complex manual processes were costly, labour intensive, error prone and time consuming. The BPM solution from Newgen enabled centralization and automation of processes for Account Payable, Account Receivables, Vendor Bills, Freight Bills, POPR and SOXA compliance

The client is a captive BPO of a pioneering software services company in India. The BPO provides business process services to all the business units of the company. The client needed a solution that could be integrated with SAP R/3. The solution was required to replace the manual processing of claims which was a highly inefficient process and also for tracking the claims status. Newgen proposed its BPM solution which was integrated with SAP R/3 to allow the client to fully leverage the imaging and document management capabilities of the solution. The client deployed Newgen’s BPM solution to handle the Employee Claims and the Vendor Payable Processes

Newgen Case Study on SAP-Integrated Invoice-Settlement Solution.

Newgen Case Study on Benefits from Implementing Newgen's BPM Solution at a Shared Service Centre for Ranbaxy.

Newgen was selected to implement a unified business workflow automation and document management solution in order to streamline the Accounts Payable (AP) process at a Shared Service Centre (SSC)