The year 2006 witnessed strong growth in the economy, across all sectors. Also, Product-based solution providers from india rose to a new high. Newgen Software, the Indian bellwether in BPM and ECM space, registered triple-digit growth in many international geographies worldwide. The company was also conferred with prestigious awards and certifications. Newgen Software acquired a number of new customers in new and existing marketss. A large number of repeat orders underlined clients’ faith in Newgen’s software solutions.

Newgen Software was awarded the Frost & Sullivan Market Leadership Award for Document Management & Workflow Software & Services for 2006. The company was also featured among the top 200 companies at Red Herring Asia 2006 (Hong Kong), and was declared a “significant player” in the global Document Management market by Celent, an international strategy consultancy firm. Having bagged the "Distinguished Application Product Company Award" from NASSCOM, Newgen Software again appeared in the top 10 innovative companies in 2006.

Newgen Check Truncation System (CTS) established itself as the leading Check Clearing solution. A number of leading banks in South Asia and the Middle East chose Newgen CTS as their preferred solution. Among the leading banks that placed CTS orders were HSBC, ABN AMRO Bank, Kotak Mahindra Bank, Indian Bank, Andhra Bank, Bank of Baroda, Mashreq Bank, Abu-Dhabi Commercial Bank and RAKBANK. Newgen solutions built on our products OmniFlow^TM, OmniDocs^TM, OmniReports^TM, OmniExtract^TM and OmniScan^TM continued to stomp their authority in the BPM and ECM space. Newgen Software also won its first order for OmniCompliance^TM, the Operation Risk Management & Regulatory Compliance solution.

In 2006, Newgen Software forayed into a number of new countries in APAC and EMEA regions, and added new clients in all the existing geographies.

Newgen’s state-of-the-art Business Process Management (BPM) software, OmniFlow^TM 6.0 (suite of products), was certified for integration with SAP. The certificate qualifies Newgen Software as an Independent Software Vendor with Certified Integration capability, thus providing complete, technically verified turnkey solutions that extend and add value to SAP solutions. Similarly, Newgen DMS solution has been certified as ‘Red Hat Ready’ for Red Hat Enterprise Linux 4 platform.

This year also saw launch of Newgen Help Desk, the one-stop contact point for resolution of all customer problems and queries. The Help Desk quickly and efficiently resolves various issues of end-users, partners and customers.

Participation in a number of leading events, conferences, seminars marked growing interest in Newgen solutions across the industries. Gitex 2006, MES 2006 Summit, NASSCOM delegation to the Philippines, CTS seminar in Malaysia, CeBIT Exhibition in Australia, eGov Asia 2006 Conference, 9th National e-Governance Conference, Banking Technology 2006, Banknet Exhibition and Seminar on Payment Systems, IBM Software Partner Summit, and NIC Summit on e-Forms were some of the major events where Newgen Software participated.

Newgen Software also continued to enthusiastically undertake and actively participate in Corporate Social Responsibility and Class IV Employee’s Children Welfare programmes. Co-sponsoring plays and events for social welfare as well as launching of Sadbhavna were some of the highlights this year.

Continuing the good show throughout the year, Newgen Software scored some prestigious wins in the last month of 2006. To know more about these wins, read on

Newgen Software Wins Order for Automating Business Processes of a Leading US Healthcare Organization

Newgen Software registered a big win with order from IBM Daksh, the India-based BPO arm of IBM that provides BPO services to the US healthcare organization. The order is for the automating the Medicare and Medicaid products business process of one of the largest Healthcare company in the USA. The deal marks an entry of Newgen Software in the lucrative and rapidly growing Healthcare outsourcing space, which is among the top three outsourcing industries in the USA today.

The solution involves workflow automation for Healthcare Product Enrolment and Renewal processes for the Healthcare company. The implementation will span across Sales, Marketing, Operations and Services divisions of the company The solution is based on flagship Newgen products, OmniFlow^TM and OmniDocs^TM. The implementation involves interaction with core healthcare applications of the end client. The solution will also ensure compliance to relevant HIPAA guidelines.

The order demonstrates increasing confidence of the world’s top companies in Indian solution providers. The order would provide a strong impetus to Newgen Software’s effort in being a leading technology solutions provider to the companies in the USA. Also, this order cements Newgen Software’s position as the topmost solution providerx, which caters to almost all the leading BPOs (or rather KPOs) in India.

With 14 service delivery centers spread across India and 2 in the Philippines, IBM Daksh figures as a key part of the network of 36 Business Transformation Outsourcing (BTO) centers of IBM around the world.

The end-client is a leading provider dedicated to government-sponsored health plans such as Medicare, Medicaid, State Children’s Health Insurance Programs and others.

With its focus on delivering quality customer service by leveraging technology, The Ernakulam District Co-operative Bank Ltd. recently decided to rope in Newgen solution for taking its processes beyond mere automation and making the bank the preferred choice for the customers.

With an increase in number of customers, the bank realized that a complete end-to-end automation was an imminent need. Physical documents travelled from branches to central/head office. This was not only time consuming, but also presented challenges in storing, archiving and maintaining information security. The bank proposed that it would need an enterprise-wide system, which is fast, seamless and robust. Regular scanning, storing and retrieving of document images would be needed. In addition, the bank also required a Loan Application Approval system.

Newgen Software proposed a comprehensive solution exactly fitting to the bank’s need. The solution is based on OmniFlow^TM, OmniDocs^TM and OmniCapture^TM.

The processes of the bank would be automated by mapping them into OmniFlow^TM, using which documents would be routed from one user to another along the process flow. All the documents would be stored in the central repository, and scanning would be facilitated at all the branches from where the documents would be scanned, indexed and sent to the central office.

The solution has been customized to suit the bank’s need. This includes document-search capabilities based on predefined index fields, tighter version control, and specific workflow and collaboration capabilities, in addition to rules definition.

The Ernakulam District Co-operative Bank Ltd., the leading District Central Co-operative Bank in Kerala, started functioning in 1961. The bank is only the second cooperative bank in India to implement Centralised Online Real time Electronic Banking solution. provides services in the bank’s service area includes whole of Ernakulam district in Kerala. EDCBL has 48 branches, 4 extension counters and 17 ATMs.

Newgen Software Participates in the ASSOCHAM BPO Summit

A conference titled, “From Cost Arbitrage to Value Creation Through Service Excellence”, was recently organized by ASSOCHAM. Decision makers and top executives from top Indian and International BPOs participated at the conference.

The conference featured presentations on diverse business aspects of BPO industry in India such as Service, Transformation and Operational Excellence, Cost Arbitrage, Leveraging Technology, Using Six Sigma for Predictability, etc.

Punit Jain, VP Sales and Marketing, Newgen Software elaborated on BPM’s role in achieving operational excellence in BPOs. Pointing out vital concern areas for BPOs such as Ensuring Quality, Meeting SLAs, Cost Optimization, Risk Mitigation and Flexibility, he discussed how BPM – with its end-to-end Automation of business processes, Straight Through Processing, Integration with Business Systems, Measurements, Tracking, Reporting and Control mechanisms – can help BPOs address these areas. He also explained how Newgen Software is helping a number of BPOs achieve operational excellence. The conference was held on 20th December, 2006 at Hotel Janpath, New Delhi.

Amidst several other wins, Newgen Software registered another win in Check Truncation space with Andhra Bank placing an order for Newgen Check Truncation Solution (CTS).

To begin with, Newgen CTS would be deployed at the bank’s branches in New Delhi. The solution comprising ChequeFlow^TM would be used for Outward Clearing and Inward Clearing processes of the bank.

Newgen Software won this prestigious order from Andhra Bank while competing with a host of national players and international vendors of Check Truncation solutions.

Andhra Bank has a pan-India presence through its 1811 business delivery channels comprising 1233 branches, 116 Extension Counters, 425 ATMs and 37 Satellite Offices. Andhra Bank provides comprehensive Retail Banking and Corporate Banking services. It is also a leading provider of various types of retail loans as well as agricultural loans.

Starting January 1 2007, investments of more than Rs. 50,000 by individuals or corporates in mutual funds would require quoting of an identification number, Mutual Fund Identification Number (MIN). The service launched by CDSL Venture Ltd. (CVL), a subsidiary of Central Depository Services Ltd. (CDSL), uses Newgen solution for the same.

An investor has to provide KYC (Know Your Customer) details only once while applying for MIN. After being assigned a unique MIN, the investor would be able to invest in various mutual fund schemes of various houses, without going through the hassle of providing KYC details every time.

Newgen Software Features Among Top 10 Product Innovation Companies in India

NASSCOM recently shortlisted top 10 innovative companies from among 160 nominations that were received in Business Model, Process and Product categories for the NASSCOM IT Innovation in India Awards 2006. The 10 companies were shortlisted after a rigorous evaluation procedure. The NASSCOM Innovation Awards recognize IT companies who have ingrained innovation into their present system and have been able to realize new ideas into products, processes and technologies that have brought real business benefits.

With a number of emphatic wins in both Indian and International markets for its Check Truncation System (CTS) solution, Newgen Software added another prestigious client in the form of Bank of Baroda.

RBI, the central bank in India, has mandated the implementation of an image-based check clearing solution. Bank of Baroda, after rigorous evaluation of several CTS solution vendors, chose Newgen Software as the solution provider.

A number of factors contributed to Newgen Software’s winning the order. The CTS solution is based on the BPM platform. The bank already employs Newgen Software’s Document Management and Business Process Management solutions for its Retail Banking and Corporate Banking processes. This makes the users at the bank familiar with software screens, and therefore, they would require considerably less time to get familiar with the CTS solution.

In addition, unparalleled flexibility also made the bank choose Newgen Software. The ability to integrate and connect with any Check scanner and flexible deployment model suited bank’s requirements fully. Also, the hardware-agnostic approach of Newgen Software was a major draw for the bank.

Initially, the solution would be deployed at close to 100 branches of Bank of Baroda in National Capital Region. CheckFlow^TM Enterprise would be deployed at the central service branch, which would be connected with 3 hubs, which, in turn, would be connected to the branches.

The CTS order from Bank of Baroda has been bagged through HP. Newgen Software and HP have a long, enriching and mutually beneficial relationship, which includes collaborative working for several projects. HP is a technology solutions provider to consumers, businesses and institutions globally.

Bank of Baroda was established in 1908, and has established itself as one of the leading banks in India. The bank has strong international presence with operations in 21 countries. The bank offers a wide range of services for personal, business and corporate users. In addition, it also offers a range of services for international services that include NRI services, Foreign currency credits, Offshore banking, Correspondent banking, Trade Finance and International Treasury among others.