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Solutions For Business Process & Content Management

May 2007

Newgen Software has been enabling organizations achieve operational efficiency and improved productivity streamlining their operations and processes. Recently, Newgen Software successfully implemented its Check Clearing solution, CheckFlowTM at a bank in the UAE. The bank has an extensive distribution network to serve its customers. Its primary business includes tailor-made services to both corporate and retail customers. The mandate from Central Bank of the UAE obligates all the banks to adopt electronic check clearing system. This resulted in the bank seeking a proven, best-of-breed, image-based check clearing system, which it found in Newgen Check Truncation solution.

Newgen solution has been implemented for both inward clearing and outward clearing and integrated with the bank’s core banking system. The solution enables better customer service, reduces operational costs, provides enhanced operational flexibility and offers better fraud prevention.

Continuing with its success Newgen won new clients across industry verticals and strengthened its position with existing clients by bagging more orders from them. Newgen Software created history by bagging arguably the biggest order from a large insurance company through HP, our alliance partner. Another win had a fast emerging African bank, Ecobank, placing the order for process standardization and centralization across multiple locations spanning various countries. In addition, Newgen Software successfully implemented Report Archival and Retrieval System in the biggest bank in India. Gujarat Gas Company Limited (GGCL) placed an order for managing their paper-based documents such as project documents and drawings. Shriram Transport Finance Company Limited (STFCL) found the Newgen solution to be best suited for its requirement of efficient document management, business process automation and regulatory financial compliance. We showcased our Mortgage Banking solution at Mortgage Banking Conference & Expo in Tampa, Florida. Newgen Software also featured in the prestigious list of Top 100 innovators in India by NASSCOM.

To know more, read on…

 










Newgen Software Bags One of the Biggest EDMS Projects in the World


Newgen Software recently won a highly prestigious Enterprise Document Management System (EDMS) implementation order from one of the largest Insurance companies through HP.

The project involves complete automation of more than 2000 branches of the insurance company across the length and breadth of the country. Records of nearly 200 million customers will be available to the users online for better customer service. The Newgen EDMS solution will eliminate risks of record loss/damage due to natural disasters and accidents, as the records will be archived in digital form.

Newgen Software would provide OmniScanTM, the bulk scanning software, for scanning of various forms and records; and OmniDocsTM, the Enterprise Document Management System, for managing and storing the scanned forms. The order is among the largest orders for Newgen Software, and the implementation shall be done in phased manner. The project was flagged off with a pilot implementation in Mumbai.

This client of Newgen offers a number of products under Insurance Plans, Pension Plans, Unit Plans, and Group Schemes, in addition to other categories. Today, the company functions with over 2000 fully computerized branches.

 
Newgen Software Bags A Leading African Bank Deal

Newgen Software recently bagged a prestigious deal with a leading African bank, which aims to become an example of “One Bank” concept in Africa. In accordance with its dynamic strategy to reach new countries, the bank needed scalable operations with enterprise-wide licensing.

The challenge was that the affiliates operated in various local languages such as French, Portuguese, Spanish and English, leading to non-standardization of processes. Newgen’s BPM suite comprising OmniFlowTM Enterprise server, OmniDocsTM Enterprise server, OmniScanTM and RMS server was chosen for centralizing the various business processes across 13 countries. The system is installed centrally in Accra, Ghana, with backup servers in Nigeria and Togo. More than 4000 users are connected to the system on the Web via satellite, and are able to work on the processes in country-specific local language.

Newgen Software and the bank, in six months time, would automate four processes - Accounts Services, Expense Approval, Loans Processing, and Funds & Payment Processing.  Centralization of processes at one single location would result in better monitoring and reduced operating costs. Standardization of processes across countries would lead to creation of common SLAs and slashed turnaround time. Localization of processes would ease the working for back-office staff. Flexibility to add/change affiliates and users within a short time would help in keeping pace with the changing business dynamics.

A Leading African Bank is a private sector bank operative in 18 countries of West and Central Africa. With its existing 320 branches and offices across these countries, it aims to soon reach 23 countries.

 
Newgen Software Implements Report Archival and Retrieval System in the Biggest Bank in India

Newgen Software successfully implemented Report Archival and Retrieval System in the biggest bank in India in partnership with a leading Indian software company. The solution is based on Newgen OmniReportsTM

The bank generates 500 types of reports everyday. The total monthly output is upto 200 GB and would reach 500 GB in near future. All reports are uploaded to branches through FTP. The reports for last three years were not archived leading to huge consumption of storage space and increase in backup time on production systems. Retrieval of old reports was a time-intensive activity.

The Newgen solution optimizes the availability of reports to branches by enabling browser-based access. Customer account statements can be printed directly from branches. End users are able to use data contained in reports for enquiries and investigation. The Newgen solution supports search on defined indices and wildcard.

The bank has now access to reports on ‘need to know’ basis. The rule-based archival is also in line with the bank’s policies. In addition, compressed storage saves space and resources along with reduction in printing costs.

The bank is India's largest commercial bank, and has more than 14000 branches spread all across India. It offers merchant banking services, fund management, primary dealership in government securities, credit cards and insurance. The bank has global presence across 31 countries.

Gujarat Gas Company Limited Steps on the Gas with Newgen Solution

Newgen Software recently bagged an order for implementing its Enterprise Content Management solution, OmniDocsTM at Gujarat Gas Company Limited (GGCL), the prestigious Gas establishment.

The company was facing increasing challenges to store a number of physical documents and drawings related to various projects Ltd. Asset Depository is a central depository for all business-critical content, such as project documents, drawings, storage media (Tapes, CDs, DVDs), original equipment manuals, etc. The documents and drawings are usually in A3 and A4 paper sizes and were difficult to store owing to space constraints, wear and tear, and associated costs. Also, the users across all the groups and departments deposit business critical documents to the Asset Depository. Whenever a user requests to use a particular document, he is allowed only after verifying his/corresponding department’s access rights.

With Newgen solution, all the physical documents will be stored and managed using OmniDocsTM. With the solution’s scalability, GGCL would be able to effortlessly manage the increasing workload. To automatically manage document access, the solution uses access control parameters, such as organizational structure, level of employees, etc.

GGCL is India’s largest private sector gas distribution company and has more than 1,70,000 domestic customers, 2,200 commercial customers, 650 industrial customers. GGCL pioneered the concept of combined natural gas distribution to the industrial, commercial and domestic customers in Gujarat. It is also a leading provider of CNG for automobiles.


Newgen Solution for a Leading Transport Finance Company in India

Newgen Software successfully won the order for implementing its ECM and BPM solution at India’s leading Transport Finance Company. The solution is based on Newgen OmniDocsTM and OmniFlowTM.

The operations department at the company has to deal with a very large volume of documents. These documents are generated daily from processes like New Business Development, Instruction Processing and Client Servicing. Moreover, the company also had to comply with the frequent changes in regulatory norms.

For the first phase, Newgen proposed implementing its Enterprise Content Management solution, OmniDocsTM to manage the documents generated by the system. Using index-based searches, the users can quickly retrieve the customer folders or the individual documents within these folders. The solution would be deployed initially at the central office of STFC at Mumbai and gradually rolled out to other locations within the company. For the second phase, Newgen OmniFlowTM would be implemented as the Workflow and BPM solution for streamlining processes such as Account Opening and Client Servicing.

The solution is expected to result in multiple benefits such as improved Truck Finance services, reduced training time for specialist, better performance monitoring and optimization, cost savings and better compliance to regulations.

Shriram Transport Finance Company Limited (STFCL) is a leading financial service provider in India. STFCL, India's largest player in the transport financing business was established in the year 1979. The company has a network of 300 branches and service centers. It is a flagship company the Shriram Group.


  Newgen Showcases its Mortgage Banking Solution
 
Newgen recently participated in the Mortgage Bankers Association’s National Technology in Mortgage Banking Conference & Expo, March 25-28, 2007, at the Tampa Convention Center in the USA.

Newgen exhibited its solutions for Mortgage Banking at the conference, which attracted leading senior executives, business managers, marketing professionals, and others from the industry.


Newgen’s Max Dixit and Sanjay Kalra at the Summit

The conference focused on areas such as eMortgages, eCommerce Security, Identity Theft Prevention, Web Services, Service Oriented Architecture (SOA) and Data Quality. The conference also emphasized on the importance of technology as an enabler to transform the operations from account-centric to customer-centric.

Newgen Software Features in NASSCOM’s Top 100 Innovators

NASSCOM recently published a list of 100 IT innovators to honor those Indian IT companies that have, through their innovations, continuously added to the improvement of the Indian business scenario. In appreciation of its constant innovations, latest of which is the image-based check clearing solution, CheckFlowTM, Newgen Software received the honor of being profiled in the prestigious book for 2007. Such recognition by the industry further fuels innovation spirit at Newgen Software to create solutions that exceed client expectations.

The National Association of Software and Services Companies (NASSCOM) is the premier trade body and the chamber of commerce of the IT software and services industry in India.

In This Issue
 
 
Newgen Software Bags The Ecobank Deal

 
Newgen Software Implements Report Archival and Retrieval System in the Biggest Bank in India

 
Gujarat Gas Company Limited Steps on the Gas with Newgen Solution

Newgen Solution for a Leading Transport Finance Company in India

Newgen Showcases its Mortgage Banking Solution

Newgen Software Features in NASSCOM’s Top 100 Innovators

Recent News
 
Newgen Software helps SEC of Philippines become efficient

 
Newgen Recognized as Document Management Leader

 
Newgen Software Gears Up To Tap EMEA

Executive Brief - DMS

Coping with Compliance

Abu Dhabi Bank Picks Newgen Solution
   




The client offers a number of products under Insurance Plans, Pension Plans, Unit Plans, and Group Schemes.

OmniDocsTM is an Enterprise Document Management System, and OmniScan is a production scanning engine for document image capture.. More...
 










Ecobank is a private sector bank operative in 18 countries of West and Central Africa.

OmniFlowTM is an Enterprise Process Management and WorkFlow Automation System. More...




































Gujarat Gas Company Limited (GGCL) is India’s largest private sector gas distribution company, and has pioneered the concept of combined natural gas distribution.

OmniDocsTM is an Enterprise Document Management System.More...





















Shriram Transport Finance Company Limited (STFCL) is a leading financial service provider in India.

OmniFlowTM is an Enterprise Process Management and WorkFlow Automation System.More...
























The conference focused on areas such as eMortgages, eCommerce Security, Identity Theft Prevention, Web Services, Service Oriented Architecture (SOA) and Data Quality.


Newgen Software is a leader in Business Process and Enterprise Content Management.More...



















The National Association of Software and Services Companies (NASSCOM) is the premier trade body and the chamber of commerce of the IT software and services industry in India.


Newgen Software is a leader in Business Process and Enterprise Content Management.More...


Newgen Software helps SEC of Philippines become efficient

NEWGEN Software Technologies Limited, a leader in the field of Business Process Management (BPM), Document Management (DM) and Imaging, today announced that it has deployed its Omni suite of solutions to enable online availability of business documents and financial statements in Securities and Exchange Commission (SEC) of the Philippines.


Moneycontrol.com, May 05, 2007


Newgen Recognized as Document Management Leader

Newgen Software Technologies Limited, a leading provider of Business Process Management (BPM), Enterprise Content Management (ECM) solutions based on workflow and Imaging, has been recognized as a "significant player" in the Document Handling segment globally, by Celent in its recent report "Document Management in Banking. Newgen features in the "Document Handling" category as a "Significant Player" in the global market.

xtvworld.com, May 04, 2007


Newgen Software Gears Up To Tap EMEA

NewGen Software Technologies Limited, a leader in the field of Business Process Management (BPM), Enterprise Content Management (ECM) based on workflow and Imaging, has bagged contracts from 7 banks in United Arab Emirates. NewGen will deploy its solution Cheque Truncation System (CTS) to make the cheque clearing process more efficient by introducing a secured cheque clearing system at the banks.

xtvworld.com, April 19, 2007


Executive Brief - DMS

A DMS is used for creating, capturing, managing, delivering and archiving volumes of documents, irrespective of the size of your business. It acts as a central repository and helps you cut storage and retrieval costs, while improving response time and increasing productivity. DMS is a combination of both hardware and software. Newgen Software is one of the major players in this area and provides end-to-end enterprise solutions using workflow and Imaging technologies.

benefitmag.com, April 2007


Coping with Compliance

Emerging government regulations, coupled with ever-increasing data storage needs, have exacerbated the urgency for IT administrators to ensure that their information systems and records are archived accurately and efficiently. Diwakar Nigam, MD, Newgen Software opines, "Compliance is seen by companies as something they have to abide by rather than something that they would opt for willingly considering the gains that it can bring to their businesses. Our solutions help organizations move from subjective risk management, to active assessment and monitoring, to risk quantification and valuation and ultimately to leverage compliance as an effective capital management strategy."

expresscomputeronline.com, April 04, 2007

Moving Up Quick and Steady

Newgen Software Technologies Ltd, a leading player in the business process management and document management space is known for tailor made software solutions across industry verticals. Established in 1992, the company is committed towards offering the best possible products and solutions in terms of quality and aims to fulfill customer demand by exceeding requirements

Expresscomputeronline.com, February 23, 2007

Abu Dhabi Bank Picks Newgen Solution

Newgen Software Technologies Ltd has implemented its Cheque Truncation System (CTS) solution at Abu Dhabi Commercial Bank. The solution helps the bank in shortening its clearing cycles and provides centralized image archival system for operational efficiency. Newgen will also deploy its business process management (BPM) solution to automate processes at the bank.

efytimes.com, February 23, 2007

About Newgen

Newgen Software Technologies Limited is a market leader in Business Process Management (BPM) and Enterprise Content Management (ECM), with impeccable track record of implementing mission-critical Workflow and Document Imaging solutions.

We have global footprints with an installation base of more than 700 customers in over 25 countries. More than 40 of our customers are Global Fortune 500 companies.

Having domain expertise in Industry verticals such as Banking, Financial Services, Insurance, BPO, Telecom, e-Governance and Manufacturing among others, we are known as one of the fastest implementers of BPM solutions in the world.

Our Sales & Support offices span across major cities in Asia, North America, Europe, Africa and the Middle East.

Winner of several awards such as “Frost and Sullivan’s Market Leadership Award for Document Management and Workflow Software & Services for 2006” and “Distinguished Application Product Company” by NASSCOM, Newgen Software is an ISO 9001:2000 certified and CMM Level 4 company.


Website: www.newgensoft.com


The information presented here is internal to Newgen Software Technologies Limited.

Copyright © 2007 Newgen Software Technologies Limited. All rights reserved.

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