Newgen Omni Output Management System, O2MS, is one-stop solution for managing
enterprise output in a seamless, cost-effective manner that impacts both topline and bottomline
of your business. It provides centralized control to manage the output by consolidating the data
from different applications running on diverse platforms across the extended enterprise.
O2MS enables enterprises to generate, distribute and print consolidated and personalized
output.
O2MS enables enterprises to have one to one marketing, cross sell and upsell products and
services, and generate vendor-dependent print spools. O2MS can help achieve instant ROI
through savings on printing and distribution costs.
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Why O2MS?
Cost Containments Boosting Bottomline: O2MS provides all-round cost benefits by minimizing output- generation costs, reducing processing and retrieval costs, and eliminating distribution costs.
Superior Customer Service Through Consolidated Information: O2MS consolidates and presents information related to individual customers. This provides a consolidated set of information at a glance, which increases customer convenience.
Multi-channel Output Distribution: O2MS has high distribution, presentment and print management capabilities. It allows enterprise to choose from multiple options for distributing, presenting and printing the output. The output can be distributed and delivered on email, fax, IVRS, Web, printer, etc.
Personalized and Effective Customer Communication: With O2MS, organizations can connect with their customers on a personal basis. This helps in launching targeted marketing campaigns, cross-selling and upselling for different target groups and segments, such as high net worth customers, customers of a specific company, etc.
Enhanced User Productivity and Optimized Output Processes: Much of the manual work like information consolidation, storage, retrieval, transportation and delivery is reduced to almost negligible. Reduced printer administration, lesser help desk calls, automatic information fetching and automatic fail-over mechanisms enable users to work without any interruptions.
Conformance to Mandatory Compliance: O2MS offers comprehensive capabilities for archiving, reporting, retrieving and auditing for organizations to easily comply to various legal mandates and compliance requirements.
In addition to above, Newgen O2MS provides multiple other benefits such as:
- Reliable Output Delivery through sampling and auditing
- Immediate and accurate reporting of errors through notification messages
- Speeded-up statement generation through pincode/barcode sorting and enveloping
- Analytics tool for recording consumer behavior
- Comprehensive archiving and storage capability
- Archival in multiple forms
- Efficient document storage and archival through optimized compression
- Secured communication
- Scalability while maintaining stability
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