More than 75 per cent of the information in organizations is generally unstructured. The main role of ECM is to make this information accessible throughout the organization. This saves a lot of working time and increases productivity.
When you automate the business processes, the quality of output automatically goes up. It also enables companies to comply with legal and regulatory requirements.
Some of the benefits of ECM suite are:
The entire process of getting rid of all unnecessary data and retention of what is required results in reduced storage costs and running time. Implementation of ECM eliminates all redundant and out-of-date content in both physical and electronic forms.
Low Operational Costs
Reduced storage costs lead to low operational costs. Movement of paper and physical documents within an organization is error prone and risky as there are chances of loss of data. Electronic movement of content is the most efficient way of informational transactions. It saves the time and money spent on managing the hard copies of the required information.
When the right information reaches the right person at the right time, then higher productivity and accuracy in deliverables is guaranteed. Automation of low-value tasks allows utilization of both time and resources for execution of high-value tasks.
Reduction in TAT
Deployment of ECM ensures better use of resources. This leads to considerable reduction in response time of processes, higher flexibility, and shorter time to market. As a result organizations can achieve a sustained growth through increased efficiency and profitability in reduced time.
Higher Customer Satisfaction
Process Automation increases operational effectiveness by automating manual processes and enforcing business rules. This enables organizations to become more responsive during clients’ servicing and also improves TAT. Customer satisfaction plays a key role in achieving competitive advantage.
Faster Decision Making
An ECM suite provides decision makers and business heads with better information that is available faster. Companies should make use of opportunities and refrain from unnecessary costs. Faster decision making makes business processes more agile and scalable even in difficult times.
Great Adaptability and Scalability
ECM solutions are a set of cumulative tools that are highly adaptable and scalable to suit any business requirement. They are easy to install, implement and configure. Two most rewarding features of ECM are namely user-friendliness and the ability to support multiple platforms.
Advanced Search, Retrieval and Indexing Capabilities
For business process continuity and conformity, the content you require to run your business should always be available. A well architected ECM solution is responsible for backups, data archiving & retrieval, off-line storage, and disaster recovery.