Management & Monitoring

The managing and monitoring components help to keep a track the entire communication process and also of delivered and undelivered customer communication. It also helps to define exception handling policy and monitors savings.

Track communication Process Key Performance Indicators

• SLA’s for sending communication
• Turn Around Times

Track undelivered statements

• Track Undelivered Statements
• Integration with barcode reader

Define Exception Handling Policy

• Send SMS Notification to update Address
• Stop Sending Hard Copy of Statement
• Send Only Email Statement

Monitor Savings

• ROI chart shows your Savings
• Fine-tune Policy for better result