The bank is among the first of the new-generation private-sector banks granted licenses in the mid-nineties to drive the process of reform in the banking sector. During this tenure, the bank has progressed in the areas of technology-supported processes, cost-efficient, and customer-friendly banking systems. The success path has not only been in the Corporate and Wholesale Banking but also in the Retail Banking.
The second largest bank in the UAE required an integrated standard BPM solution for its Account Opening process. The existing stand alone solution faced various challenges. Read how the Newgen BPM-enabled workflow solution implemented and streamlined the Account Opening process.
