BPM & ECM Solutions for Banking and Finance

Case Study: New York Based Community Bank Transforms Its Commercial Loan Origination

The bank required a premium Commercial Loan Origination solution that would enable them to offer superior customer experience and achieve their business goals. Newgen’s solution aligned with the bank’s overarching vision of delivering premium services and enhanced customer experience.

Key Benefits Achieved by Customer-

  • Enhanced customer experience
  • Enhanced tracking and monitoring of loan application by 75%
  • Increased customer auditing and regulatory compliance by 75%
  • Improved First-Time-Right Practice by 50%
  • Improved employee productivity by 45%