BPM & ECM Solutions for Banking and Finance

Case Study: Oman’s fastest growing retail bank streamlines commercial lending with Newgen


  • Single unified interface to collect information across all applications resulting in :
    • Reduction in processing time
    • Reduction in effort involved o Reduction in probability of errors
  • System generated email notifications and reminders for pending cases
  • Real time end to end tracking of cases
  • Automatic archival of attached documents in the electronic document repository according to pre defined hierarchy
  • Strict Adherence to SOL and Bank’s Credit Policy
  • Information control management ensuring that only relevant customer information is shared between RMs.
  • Dynamic queue and workflow management for effective approvals
  • Reduced the TAT of end to end process from login to sanction
  • Reports and MIS for the senior management to track TAT and productivity of analysts
  • User-friendly End-User Interface