Case Study: Oman’s fastest growing retail bank streamlines commercial lending with Newgen
- Single unified interface to collect information across all applications resulting in :
- Reduction in processing time
- Reduction in effort involved o Reduction in probability of errors
- System generated email notifications and reminders for pending cases
- Real time end to end tracking of cases
- Automatic archival of attached documents in the electronic document repository according to pre defined hierarchy
- Strict Adherence to SOL and Bank’s Credit Policy
- Information control management ensuring that only relevant customer information is shared between RMs.
- Dynamic queue and workflow management for effective approvals
- Reduced the TAT of end to end process from login to sanction
- Reports and MIS for the senior management to track TAT and productivity of analysts
- User-friendly End-User Interface
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