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Case Management
For Government

 
  Case Management   Correspondence Management & File Management
  E-Office – Less Paper Office   Electronic Document & Records Management System
  Imaging and Digitization Services   Mission Mode Projects
  Public Sector Enterprise   Workflow / Business Process Management

E-Governance

Most Government Divisions today offer front-end portals to its citizens who can submit applications for availing services such as ration card, electricity, telephones, etc. However the processing of the back end processes for these applications is usually manual, resulting in delayed service to the citizens.

Newgen provides the different Government Divisions a scalable BPM platform to automate processing of such service requests followed by archival of citizen related documents.
Top Case Study:  BPM enabled e-Governance 80% reduction in the TAT, 90% reduction in paper usage, optimization of document maintenance cost, process simplification as well as process standardization along with an increase in the overall productivity, greater level of transparency and an enhanced disaster management capability for a state-owned company based out of Gujarat. Read more: Case Study | BPM enabled e-Governance Bot

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