Newer regulations allow Citizens to submit their RTI applications through Web site or manually. However, most Government agencies processing these RTI applications do it manually, resulting in time delays as well as losing the purpose of the RTI at times. Stringent regulations make these agencies answerable to the citizens in case of delays in responding.
Newgen offers a robust BPM and DMS platform for automation of the RTI handling processes. This results in better compliance, process transparency, better response times and citizen satisfaction.