Case Management
For Government

Right to Information (RTI)

Newer regulations allow Citizens to submit their RTI applications through Web site or manually. However, most Government agencies processing these RTI applications do it manually, resulting in time delays as well as losing the purpose of the RTI at times. Stringent regulations make these agencies answerable to the citizens in case of delays in responding.

Newgen offers a robust BPM and DMS platform for automation of the RTI handling processes. This results in better compliance, process transparency, better response times and citizen satisfaction.

Top Case Study:  Automation of Correspondence and File Management In fulfilling the vision of the department, NEWGEN as a lead partner has successfully implemented “eDisha”, an Enterprise Solution for Less Paper office. Read more: Case Study | Automation of Correspondence and File Management Bot