Case Study: Newgen BPM Implementation for a Public Sector Fertilizers and Chemicals Manufacturer

The Challenge

Here, the client wanted to implement a solution to take care of the approvals and proposals generated for management considerations within the organization. The prevailing manual process of paper file management was tedious, cumbersome, and a highly complex process leading to high turn around time and tracking difficulties.

Benefits Achieved

  • 80% reduction in turnaround time
  • 90% reduction in paper usage
  • Cost for document maintenance went down
  • A greater level of transparency, employee accountability and an enhanced disaster management capability