Case Study: Understand Newgen’s eGov implementation at a large Federal Government Office in Africa

What was the major challenge?

Federal government office wanted a secure BPM and EDMS solution for vetting and determination process of highly confidential Federal Executive Council (FEC) documents. The existing process was manual, completely paper based, time consuming, labor intensive, subject to tight deadlines and highly prone to security vulnerabilities such as leakages of highly confidential and sensitive council meeting information to the public, especially media.

Key results of the Newgen solution implementation:

  • 80% reduction in Turn around Time
  • Secure On-line submission of memoranda
  • Timely processing of tasks with almost nil deviations
  • Reduction in paper cost