Maximize Customer Services
Deliver value driven services to enhance customer loyalty and retention.
Accelerate business volumes with contextual up-selling and cross-selling opportunities.
Enable a robust KYC process along with smart opportunity monitoring to prevent fraudulent claims.
Brochure: Transforming the Insurance Landscape Using BPM & ECM
Newgen Customers in Insurance Industry
Featured Insurance Solutions
The Newgen e-Statement Solution empowers enterprises to deliver contextual customer information across multiple platforms. This improves overall engagement and creates opportunities for up-sell and cross-sell of products.
Newgen optimizes and accelerates the New Business Acquisition for enterprises by removing manual processes and enabling delivery of on-boarding services at the customer’s doorstep.
Improve customer engagement and satisfaction by effectively managing the critical touch-points and delivering faster resolutions to customer requests.
Newgen offers a wide spectrum of solutions enabling Insurers to transform their following LoBs
- Brochure: Mobility Platform for Insurance Companies
- Case Study: Max Bupa Health Insurance Leverages BPM & ECM to Improve Process Efficiencies
- Case Study: Leading Insurance Company in Cyprus Automates Multiple Processes Using Newgen Solutions
- Case Study: Grievance Management System for Large Insurance Firm
- Deloitte ROI Case Study: MNYL Insurance Benefits from Newgen BPM Solution
- White Paper: Mobility Use Cases for Insurance Companies
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Today, insurance organizations are wary of their top-line and bottom-line performances. With shrinking margins, there are challenges for insurers to increase profitability, offer better services to retain customers and detect frauds (claims) early.
Newgen enterprise enable insurance organizations to build and sustain competitive advantage by automating their business processes, managing enterprise content efficiently, facilitating better decision-making and personalizing customer communication.
- End-to-End automation and centralization of various insurance processes
- Image-enablement and integration with legacy core insurance systems
- Facilitating collaboration across geographies to accelerate process execution time, while ensuring informed decision-making for processes
- Integration across multiple channels to ensure quick product delivery rapid rollout of new products and services
- Compliance with geography-specific regulatory requirements