Call Detail Record Management
For Telecom

Call Detail Record Management

Newgen offers its Records Management Solution to Telecom companies in order to manage the complete lifecycle of physical and electronic call detail records.

Newgen’s Record Manager based on its robust Document Management platform is a powerful tool for acquisition/creation to destruction/archival while retaining the integrity, authenticity and accessibility of the call records.

It offers complete flexibility to configure the system as per preferences, policy guidelines, specific regional laws and applicable compliance mandates.

Top Case Study:  Automation of Call Detail Record Management System using Newgen’s ECM suite A leading telecom company and a pioneer of the CDMA 1x technology platform in India required an ECM solution to be able to store and manage data, and share it with partners and vendors. The client also needed to meet compliance requirements of the regulatory authority. Read how the Newgen Solution helped in faster revenue realization, saving storage costs and meeting compliance mandates. Read more: Case Study | Automation of Call Detail Record Management System using Newgen’s ECM suite Bot