Newgen Solutions for Telecom Industry

Drive superior customer services, adapt to changing business dynamics

Request Information

Telecom Service Providers need enhanced agility in responding to changing telecommunication practices and to offer superior customer service. Using Newgen’s web-based Document Management, Business Process Management, Bill Management and Output Management Solutions, Telecom providers across the world have been able to:

  • Reduce cycle time of query handling
  • Increase coordination with subscribers
  • Reduce errors in billing processes
  • Present bills/statements online
  • Improve responsiveness to customers

Request More information

Telecom Service Providers need enhanced agility in responding to changing telecommunication practices and to offer superior customer service. Using Newgen’s web-based Document Management, Business Process Management, Bill Management and Output Management Solutions, Telecom providers across the world have been able to:

  • Reduce cycle time of query handling
  • Increase coordination with subscribers
  • Reduce errors in billing processes
  • Present bills/statements online
  • Improve responsiveness to customers

Signup today to learn what Newgen solutions have to offer to Telecom industry and how BPM and ECM can help them achieve process excellence and compliance.